Our Response to Covid-19 Queensland

As we are all aware right now, Coronavirus (COVID-19) is having a significant impact in parts of Australia, and the world.

South East Queensland’s restrictions have eased to stage 3 restrictions to join the rest of Queensland with the exception of mask wearing. Mask wearing requirements will continue to apply until 4.00pm AEST Friday 10 September 2021.

We want to reassure you that we have a proactive & practical approach to addressing concerns about this issue. Our highest priority is the health and wellbeing of our guests, and our employees.

We are placing the highest priority on health & hygiene. We have implemented a number of protocols in both our sales and service departments in line with Queensland Government recommendations & industry best practice, including social distancing.

We want to reassure you that we are open for business, and that you can expect to receive the same friendly, helpful and caring guest experience that you always receive at Truck wreckers Brisbane.

During this time our Greater Brisbane retail customers can still purchase the items they need online, using Click & Deliver or contactless Drive & Collect service, where products can be ordered online and collected from our car parts yard, without customers needing to get out of their car. Please note that due to a high volume of online orders in lockdown areas, there may be a delay in fulfilling your order. Our team is working hard to prepare orders as quickly as possible. Collection and delivery timeframes for your local store will be updated regularly and clearly displayed when adding products to your cart.

Some customers may experience a delay in sending order confirmation emails. If you have not receive an order confirmation email on the same day you placed your order, please contact Customer Support for assistance.

Since the outset of COVID-19 we have followed the latest government health advice and we thank customers for their understanding.

Face Masks

In line with the latest Government and public health advice, face masks will be mandatory for team and customers in all NSW stores, unless medically exempt.

QR codes

QR codes are displayed at the entrance of our Brisbane wreckers yard. Customers are required to check-in to register their visit.

 

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